Tempus Shop offers you 48-hour Colissimo delivery in Metropolitan France from 99€ of purchase.
Packages are shipped every day by Colissimo home delivery against signature or to the relay point of your choice. This guarantees you fast and secure delivery.

The choice of the relay point is made after the payment step, a page will open in order to select your pick-up relay point.
You will be notified by email of each delivery stage and will be able to track your package using the tracking number provided upon shipment.

You have 14 days from the date of receipt of your product to make your return or exercise your right of withdrawal.

To complete your return, we require a receipt or proof of purchase. Simply return your unworn product in its original condition to the following address:

Tempus Shop - Logistics

4 Rue Louis Bréguet

34830 JACOU

0467054361.

The refund will be triggered after receipt and complete verification of the product. Be sure to put back all the labels and protections.

Do not return your purchase to the manufacturer.
You are responsible for the processing and shipping costs associated with returning your item. They are non-refundable.

The order processing time is 4 to 7 working days. This time may be longer depending on the period. If this is the case, you will be informed via our social networks.
For pre-ordered products, the delivery time is indicated on the product page.

Our watches come with the entire bracelet links, so it is likely that it will be too big.

To have your watch strap adjusted, we recommend that you visit a watchmaker. If this is not convenient for you, please seek advice from our customer service via the contact form.

You can also do it yourself if you have the tools and skills to do so. But we do not recommend it because you can damage your watch if you do it incorrectly.

For shipments to Belgium and Luxembourg, you have the choice between two delivery methods:
- Colissimo PickUp relay delivery/PickUp Station locker at €6.90
- Colissimo home delivery against signature at €9.80
Delivery times for Belgium and Luxembourg are 3 to 5 working days.

For the rest of the European Union, shipments are made only by Colissimo international delivery against signature at the rate of €12.90. Delivery times are 3 to 8 working days depending on the destination.

International delivery is available by Colissimo international delivery against signature at the rate of €22.50. Delivery times vary greatly depending on the destination.

We have the possibility to send you the package by DHL international, the rate varies depending on the destination. Delivery times are 3 to 5 working days on average. If you wish to use this service, contact us via the contact form or on our social networks.

A quartz watch is an electrically powered watch (battery) equipped with a high-precision regulating organ, the quartz crystal which vibrates at 32768 hertz (vibrations per second).
These watches can have a digital display (like the Casio G-Shock) or hands.

Some watches are equipped with a solar quartz movement. They therefore operate on solar energy. The dial must be exposed to light for the watch to charge. Once fully charged, the watch has a battery life of 6 to 10 months.

A mechanical watch uses a spring to turn its gears. The rotation of the latter is regulated by a spiral balance. It therefore does not contain a battery.

The mechanical watch can be automatic: it is wound by the movement of your wrist. Or manually wound, so you have to turn the crown forward to wind it once its power reserve is empty.

Payments are made when ordering. By credit card (CB, VISA, EUROCARD, MASTERCARD), made through the secure system that uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network. We have no access to this information, because the payment will then be made on the server of our partner bank. By bank transfer, by contacting us directly by email ( contact@tempusshop.com ) or on our Twitter @tempusShop

If you have received your watch and it is not running, please first check the movement.
If it is a quartz, contact us directly, we will see this together.

If it is a mechanical watch, this is normal. Just shake it a little and/or wind the crown to get it going again.

If you have not received an email confirming your order, we invite you to first check your junk mail and verify the email address entered when you registered.

If despite these checks the confirmation email remains untraceable, you can contact us directly on our social networks to check whether your order has been taken into account or use our contact form.

To make your request for cancellation and refund of your order, we invite you to log in to your customer account and send us your request via the contact form as soon as possible.

Once your refund request has been processed, you will receive a confirmation by email. The average refund time from our banking partner is approximately 3 business days.